1 - How does the process of creating a custom print work ?
Our iArt Machine guides you step by step to generate a work of art that reflects your personality:
🎨 Style Definition: selection via the Art Tinder or exploration of trends.
🎭 Choice of creation method:
2 - Can I recreate an existing artwork in a customized version ?
No, our prints are neither signed nor numbered, but they do come with a certificate of authenticity guaranteeing their origin.
3 - What printing materials do you offer ?
Yes, we offer custom framing for prints, available in several styles and colors. You can choose your framing option before adding the artwork to your cart.
4 - Do you offer framing options ?
Yes, we offer a selection of frames suitable for each medium, available in several styles and colors. This option can be selected before adding your artwork to the cart.
5 - How much does a custom print cost?
Prices vary depending on format and medium:
💰 Starting at $30 for paper prints
💰 Canvas and T-shirts: pricing based on dimensions and finishes
6 - Can I save a creation and come back later to order?
No, custom prints must be ordered immediately after selection. However, you can generate new creations as many times as you like (up to 10 free trials per day).
7 - What are the delivery times?
⏳ 2 to 10 business days depending on the medium and print size. A tracking number is provided as soon as your order ships.
8 - Can I return a custom print if I'm not satisfied?
⚠️ Custom prints are neither exchangeable nor refundable, as they are created specifically for you. In case of quality or printing issues, contact us immediately.
9 - Can I order a custom print as a gift?
Yes! 🎁 We offer:
✅ Premium gift wrapping (option available at checkout).
✅ Gift cards if you want to let the person create their own artwork. For this, contact us at dorian@loriginal.org
10 - How do I choose the right print for my interior?
If you're unsure about the format or rendering:
📸 Send us a photo of your wall, and we'll help you visualize your creation.
💡 Personalized decor advice is available on our website.
11 - How do I care for a custom print?
📜 Art paper: Frame under glass to protect from dust and UV rays.
🖼 Canvas: Dust with a dry cloth, avoid prolonged sun exposure.
👕 T-shirts: Cold wash, inside out, to preserve print quality.
12 - How do I place an order?
📲 On Artur.art:
• Launch the iArt Machine and create your personalized artwork.
• Select your favorite print from the 4 generated options.
• Choose your medium (canvas, paper, T-shirt) and framing options.
• Order directly online and receive your creation at home!
📩 Need advice? Contact us at dorian@loriginal.org or +1 514.999.9611.
13 - Can I order multiple custom prints at the same time?
Yes! You can create multiple artworks via the iArt Machine and add them to your cart before finalizing your order, or purchase prints in multiple quantities. Each print is processed individually, guaranteeing a unique result for each creation.
14 - Are there restrictions on images I can use as reference?
Yes, certain images are not accepted:
❌ Copyright-protected images without authorization
❌ Offensive, violent, or discriminatory content
❌ Very low-quality photos that could affect the final result
If you have doubts, contact us before starting your generation.
15 - Can I see a preview before ordering my custom print?
Yes, the iArt Machine generates 4 visuals per session, and you can regenerate up to 10 free requests per day to refine your choice before placing an order.
16 - Are the generated artworks exclusive?
Yes and no. Each creation is unique, but other users may obtain similar results using the same styles and references. The exploitation rights of the works remain with Artur.art, as the application covers its creation costs and owns the generation process.
17 - Can I rework a generated image before printing?
No, artworks are printed as they are generated. If you want an adjustment, you can regenerate to obtain a new version before validating your order.
18 - Can I request a black and white print only?
Yes, you can choose a monochrome palette in the iArt Machine or adjust your preferences for a black and white rendering.
19 - Can I use my creation for commercial purposes?
No, custom prints are intended for personal use only. If you wish to use your artwork for a commercial project (logo, advertising poster, merchandising, etc.), contact us to discuss a usage license.
20 - Is it possible to print my artwork on media other than those offered on the site?
Currently, we only print on canvas, art paper, and T-shirts. If you have a special request (poster, wall tapestry, cushions, etc.), contact us to see if a custom option is possible: dorian@loriginal.org
21 - Do you collaborate with businesses or creators?
Yes! We collaborate with:
🏢 Companies seeking personalized artworks for their offices / hotels / interior design clients
👕 Brands wanting to create unique artistic T-shirts
🎨 Museums wanting to use the iArt Machine for their own creations
📩 Contact us at dorian@loriginal.org to learn more!
22 - Will my print be exactly identical to the generated preview?
The final rendering is very close to the preview, but slight differences may appear depending on the chosen print medium and slight color variations due to ink and materials.
23 - How can I be sure to choose the right size for my print?
A simple trick:
📏 Cut paper to the chosen dimensions and place it on your wall to visualize the space occupied by the artwork.
📸 Send us a photo of your room, and we'll help you choose the right format.
24 - What should I do if I have a problem with my order?
If your print arrives damaged or you have an issue with your order, contact us immediately at dorian@loriginal.org or +1 514.999.9611. We'll do everything possible to offer you a quick solution.
25 - Can I order a custom print as a gift?
Absolutely! We offer gift cards if you want to let the person create their own artwork, as well as a premium gift wrapping option.
26 - Are T-shirt prints wash-resistant?
Yes, our prints are high quality and designed to last. For better longevity, we recommend:
👕 Cold wash, inside out
🚫 No machine drying or direct ironing on the print
27 - Why choose a custom print over a standard print from the site?
A custom print is 100% personalized to your tastes. It allows you to:
✔️ Create a totally unique artwork
✔️ Get a design linked to your story, memories, or artistic preferences
✔️ Decorate your interior with something that truly reflects you
28 - Can I see other customers' creations for inspiration?
We sometimes share the best creations from our users on our social media and online gallery (with their consent). Check our website to discover the most original creations!
29 - How can I be sure my creation will be printed well?
We use state-of-the-art printing technologies with premium inks and media. Each print is manually checked before shipping to ensure optimal rendering.
30 - Can I use the iArt Machine for free without ordering?
Yes, you can generate images for free up to 10 times per day with no purchase obligation. This allows you to explore styles and test different inspirations before choosing an artwork to print.
31 - How can I contact support if I have questions?
📩 By email: dorian@loriginal.org
📞 By phone: +1 514.999.9611
We'll be happy to help you create the perfect print!
