1 - How does ordering a custom-made painting work?
The process is simple and intuitive:
2 - Can I modify my painting after the first version sent by the artist?
Yes, before the final delivery, the artist will send you a photo of the first version. You can request adjustments before finalization.
⚠️ Once the painting is completed, modifications are possible for an additional fee.
3 - What material are the custom-made paintings created on?
All of our artwork is created by hand on canvas.
If you would like a custom order on a different medium (table, chair, lamp, clothing, etc.), please contact us directly.
📩 dorian@loriginal.org
📞 +1 514.999.9611
4 - What art styles are available?
We offer all artistic styles, tailored to your preferences:
🎨 Impressionism, abstract, pop art, street art, realism, surrealism...
🌿 Nature, landscapes, portraits, animals, urban scenes, minimalism...
The style is defined via the iArt Machine and the suggested artists will respect the aesthetic.
5 - How much does a custom-made painting cost?
The price varies according to:
💰 The size of the canvas
💰 The complexity of the project
💰 The artist's reputation
A quote is sent within 24 hours after the order.
6 - What are the creation and delivery times?
⏳ Creation: between 2 and 6 weeks depending on complexity.
📦 Delivery: between 5 and 10 business days after validation.
7 - Can I order a custom-made painting as a gift?
Yes! 🎁 You can offer:
✅ A direct order by providing the recipient's preferences.
✅ A gift card to let them choose the artist and style. For this, you can contact us at dorian@loriginal.org
8 - Can I return a custom-made painting if I change my mind?
⚠️ Custom-made paintings are neither refundable nor exchangeable, as they are created especially for you.
In case of a problem, contact us immediately to find a solution.
9 - How do I choose the right size for my painting?
📏 Tip: Cut out paper to the desired dimensions and place it on your wall to visualize the space it will occupy.
📸 Send us a photo of your room, and we'll help you choose the right format.
10 - Do you offer special orders on other media?
Yes, if you would like a hand-painted artwork on a particular medium (furniture, clothing, decorative object...), contact us for a personalized request.
📩 dorian@loriginal.org
📞 +1 514.999.9611
11 - How do I maintain a painting?
🖌 Avoid direct sun exposure to preserve the colors.
💧 Do not clean with water – use a dry, soft cloth.
12 - How do I place an order?
📲 On Artur.art:
13 - Can I see examples of custom-made paintings already created?
Yes! We have a gallery of creations made in collaboration with our artists. Visit our site to see our clients' personalized works.
14 - Can I choose a specific artist for my custom-made painting?
You can select an artist from our platform's suggestions, which match your style and creation. If you have a favorite artist, mention them and we'll see if they can create your project.
15 - Can the artist integrate multiple styles in the same painting?
Yes, some artists can mix multiple artistic influences (example: abstract + realistic portrait, street art + pop art). Indicate your preferences when ordering so the artist can adapt their approach.
16 - Can I add a specific element to my painting (text, logo, symbol)?
Yes, it is possible to add personalized elements, such as:
✍️ A quote or special word
🎵 A meaningful logo or symbol
💫 A hidden detail in the work for a unique touch
Specify your desires from the start so the artist can integrate them into their creation.
17 - What happens if I'm not satisfied with the first preview sent by the artist?
When the artist sends you the photo of the first version, you can request adjustments before finalization. Once the canvas is completed, modifications are possible for an additional fee.
18 - Can I request a custom-made painting inspired by a famous artist (e.g. Van Gogh, Picasso)?
Yes, our artists can be inspired by the style of a master painter to create an original work in the same vein. However, we do not make exact copies out of respect for copyright and artistic ethics.
19 - Can I order a custom-made painting in multiple copies?
No, each custom-made painting is a unique work, hand-painted. If you would like multiple pieces inspired by the same design, we can offer you adapted solutions (example: a series of complementary works).
20 - How do I know if my custom-made painting will suit my interior?
📸 Send us a photo of your wall, and we can help you choose the right format and style.
📏 Use a paper template with the desired dimensions to visualize the space it will occupy.
21 - Do you create custom-made paintings for businesses or professional projects?
Yes! We create commissioned works for:
🏢 Offices and coworking spaces
🍽️ Restaurants, bars and hotels
🏛️ Cultural institutions and public spaces
📩 Contact us for a personalized quote: dorian@loriginal.org
22 - Can I order a custom-made mural instead of a painting?
Yes! We also offer hand-painted murals, created by our artists. If you prefer a large-format work directly on your wall, check out our dedicated mural section.
23 - Can the custom-made painting be shipped internationally?
Yes, we deliver worldwide. Shipping costs vary depending on the country and the size of the painting. A precise quote is provided when ordering.
24 - Can I pay for my painting in installments?
Yes, we offer installment payment solutions for custom-made paintings. Contact us to learn more about available options.
25 - Will my painting be signed by the artist?
Yes, each custom-made painting is signed by the artist, unless you prefer an anonymous work (to be specified when ordering).
26 - Do you offer collaborations with interior designers?
Yes, we work with architects and decorators to integrate custom works into interior design projects. If you are a decoration professional, contact us for a partnership.
📩 Contact: dorian@loriginal.org
📞 +1 514.999.9611
27 - What happens if my painting arrives damaged?
We insure each shipment to protect your painting. If the work is damaged upon receipt:
1️⃣ Immediately take photos of the packaging and the work.
2️⃣ Contact us within 48 hours to report the problem.
3️⃣ We will find a quick solution (replacement, repair or refund depending on the case).
28 - Can I resell my custom-made painting later?
Yes, like any work of art, your painting belongs to you and you are free to resell it if you wish.
29 - Can I order a custom-made painting for a special event (wedding, birthday, company)?
Yes! Our artists can create works specially designed for unique events. Allow sufficient time for design and creation.
30 - How do I know if my idea is feasible?
If you have a specific idea but don't know if it's feasible, contact us and we will guide you to transform your vision into a work of art.
📩 Email: dorian@loriginal.org
📞 Phone: +1 514.999.9611
