1 - What types of original paintings do you offer?
We offer a wide variety of unique artworks in different styles:
🎨 Impressionism, abstract, street art, pop art, realism…
🌿 Landscapes, portraits, animals, urban scenes…
👨🎨 Contemporary and classic works
Each painting is a unique piece, hand-painted by an artist, and will never be reproduced.
2 - How can you tell if a painting is a one-of-a-kind piece?
All our original paintings are unique, hand-painted works of art. Unlike prints, each canvas has its own textures, brushstrokes, and finishes that cannot be reproduced identically.
Authenticity is guaranteed by:
✅ The artist's signature (if applicable).
✅ A certificate of authenticity provided with the artwork.
3 - Are the paintings framed?
No, we do not offer framing for original paintings. However, you can have your artwork framed according to your preferences once you receive it.
Our paintings are generally:
🖼 Painted on canvas stretched over a frame (ready to hang)
📜 Painted on rolled canvas (to be stretched over a frame or framed later)
Specific information is provided on each product page.
4 - What is the price range for original paintings?
The price of an original painting depends on several criteria:
💰 Starting from €200, based on:
• The size of the artwork
• The complexity of the work
• The artist's reputation
Each work is an exceptional piece, with pricing that reflects the talent and time invested by the artist.
5 - How are paintings packaged and shipped?
We ensure secure packaging to guarantee your artwork arrives in perfect condition:
📦 Small and medium formats: protected with bubble wrap and reinforced cardboard.
📦 Large formats and fragile works: protected in a custom wooden crate.
Each shipment is insured to cover any potential damage during transport.
6 - What are the delivery times?
⏳ Delivery in 7 to 15 business days, depending on your location and the artist involved.
We send you a tracking number as soon as your painting is shipped.
7 - Can I return an original painting if I change my mind?
⚠️ Original paintings are neither returned nor exchanged, except in case of damage during transport.
If your painting arrives damaged, contact us immediately with photos, and we will find a solution.
8 - Can I see paintings in person before purchasing?
Some artists exhibit their works in galleries or studios. Contact us to find out if a visit is possible near you.
We can also provide you with detailed photos and videos before your purchase to better appreciate the artwork.
9 - Can an original painting be customized?
No, an original painting is a finished work, sold as is.
If you would like a custom creation, we offer personalized paintings in collaboration with artists (see our section dedicated to custom orders).
10 - Can I order an original painting as a gift?
Of course! 🎁 We offer:
✅ A premium gift wrapping option (upon request).
✅ Gift cards to offer the freedom to choose a unique artwork.
Giving an original painting means offering an authentic and timeless work of art.
11 - How do I choose the perfect painting for my interior?
If you're hesitating, we can help!
📸 Send us a photo of your wall, and we'll advise you on the ideal format and style.
💡 Our online decor guide also helps you harmonize your artwork with your space.
12 - How do I place an order?
🔹 Directly online at Artur.art: add the artwork to your cart and follow the payment steps.
🔹 Need help? Contact us by email: dorian@loriginal.org, we'll answer all your questions.
📩 Contact us now to acquire a unique artwork!
13 - Do you offer payment plans for original paintings?
Yes, we offer installment payments for certain works, depending on their value and the artist involved. Contact us to discuss installment payment options: dorian@loriginal.org
14 - How do I know if a painting will suit my interior?
If you have doubts, we offer several solutions:
📷 Visual simulation: send us a photo of your wall and we'll digitally integrate the painting to help you visualize the result.
📐 Decor advice: we guide you on choosing the ideal format and positioning.
15 - What is the difference between an original painting on canvas and a rolled canvas?
Canvas mounted on stretcher 🎨: ready to hang upon receipt.
Rolled canvas 📜: sent without stretcher, ideal for custom framing after receipt.
16 - Can I order an original painting for a professional project?
Yes! Our original paintings are also suitable for offices, hotels, restaurants, and shops. We can help you select a work that fits your space and visual identity.
17 - Are the artists on your platform selected according to specific criteria?
Yes, we work with professional artists, carefully selected for their technique, creativity, and quality of their works.
Each artist has their own universe and we ensure we offer a diversity of styles to satisfy all tastes.
18 - Can I contact the artist before purchasing a work?
Some artists accept to exchange with buyers before purchase to answer their questions about the work.
If you would like to know more about the history or technique of a painting, contact us and we'll see if an exchange with the artist is possible: dorian@loriginal.org
19 - How do I ensure the long-term preservation of an original painting?
Some tips to preserve your artwork:
🛑 Avoid direct sunlight exposure to prevent color fading.
💧 Avoid humid environments (e.g., poorly ventilated bathrooms).
🖐 Handle with care and avoid repeated finger contact.
🖼 Frame the canvas if you want additional protection.
A well-maintained original painting can last for generations.
20 - What happens if a painting is damaged during transport?
We insure each shipment to protect your purchase. If your painting arrives damaged:
• Immediately take photos of the packaging and the artwork.
• Contact us within 48 hours to report the problem.
We will offer you a quick solution (refund or restoration by the artist if possible).
21 - Can I order multiple original paintings at once?
Yes! You can order multiple works at once. Depending on the origin of the paintings (different artists or storage locations), they may be shipped separately.
We will inform you of the tracking for each shipment.
22 - Do you collaborate with architects or interior designers?
Yes! We work with decoration and architecture professionals to integrate original paintings into high-end development projects.
If you are an architect, decorator, or designer, contact us to discover our collections and benefit from personalized support.
23 - Do you organize events or exhibitions to see paintings in person?
We have our own galleries permanently open in Montreal at 4455 Saint-Denis and 163 rue Saint-Paul Ouest, open from 11am to 6pm. Events are published on Instagram @loriginal._org
24 - Can an original painting increase in value over time?
Yes! A unique painting, depending on the artist's career and reputation, can see its value increase over time. To increase your chances, it can be useful to research the artist, their curriculum, their recognition by peers, and their degree of innovation.
Investing in an original painting also means supporting an artist and acquiring a work whose rarity and authenticity are precious. For example, Montreal street art pioneers are rare works with strong museum potential and still affordable prices.
25 - What should I do if I'm hesitating between several paintings?
Set your favorite painting as your wallpaper; if you don't get tired of it, it's the right one. If you need advice to invest wisely, we can help you make the best choice! Contact us to get free advice from our gallery owners and art investment advisors: dorian@loriginal.org
26 - Can I give an original painting without risking making a mistake?
Yes! If you don't know exactly which work to choose, we offer gift cards, which allow the person to select their own original painting from our collection. Contact us to get a card for the amount of your choice: dorian@loriginal.org
27 - Why choose an original painting over a print?
An original painting is:
✨ A unique piece, with an incomparable soul and character.
🎨 True artist work, handmade with authentic techniques and materials.
💎 An artistic investment, which retains and can even increase in value.
Unlike prints, each original painting tells a story and will never be reproduced.
28 - How do I know if a painting is the right size for my wall?
A simple trick:
📏 Cut out a rectangle in paper or cardboard to the dimensions of the painting and place it on your wall. This will help you visualize the space occupied by the artwork.
If you're hesitating, we can advise you on the ideal format for your space.
29 - What is the difference between a painting on canvas and a painting on wood panel or other support?
Painting on canvas 🎨: lighter, often mounted on stretcher, easy to hang.
Painting on wood panel 🪵: more rigid, often used for certain techniques like oil painting or encaustic.
Other supports (metal, paper, glass…): each support gives a unique texture and rendering to the work.
The type of support is specified on each painting's product sheet.
30 - How can I be sure of the artwork's authenticity?
Each original painting sold on Artur.art is guaranteed 100% authentic, with:
✅ A certificate of authenticity provided by the artist or gallery.
✅ A signature (if applicable) to attest to the author of the work.
✅ A detailed description of the work and techniques used.
You are purchasing a work with a history and true artistic value.
31 - How do I place an order?
📲 Directly on Artur.art: add your painting to the cart and follow the secure payment process.
📩 Need advice? Contact us by email: dorian@loriginal.org
🚀 Order now and give character to your interior with a unique original painting!
